Services

Change Management & Transformation

I lead organizations through complex transformations, shifting business models, processes, and culture while ensuring team engagement, alignment and Focus on customers.

Processes Optimization – AI & Digitalization in Business

I focus on building strong and resilient processes and integration of digital solutions, predictive analytics, AI-driven tools, and automation to improve decision-making, customer experience, and operational efficiency

B2B & Used Car Management

I have specialized expert level knowledge and experience in critical automotive areas, ensuring efficiency and profitability in B2B sales and used car operations.

Agency Model Design & Implementation

I have hands-on expertise in developing and implementing new and efficient sales and marketing processes and tools in the agency model, including leading the transformation initiative for the BMW & MINI in Poland.

Customer Experience & CRM Strategies

Optimization and focus on customer experience can easily take a back seat when faced with other operational challenges. In my opinion, this has a major impact on business, which is why I implement and improve BDC and CRM solutions, ensuring a seamless customer journey.

Sales Planning & Logistics

My experience in demand forecasting, production planning, and logistics ensures optimal supply chain efficiency as a critical fundament of success in sales operations, cost optimization and best in class customer experience.

Leadership & High-Performance Teams

I build happy, motivated, strong, agile teams, fostering a culture of responsibility, continuous learning and improvement.